Registration

Begin your Duo Dancewear membership journey with a simple sign-up process. Once your account is successfully set up, you will be on the path to unlocking a realm of exciting awards.

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Qualifying for Tiers

Qualification for status is based on the Member’s activity over the course of a single Calendar Year through the accumulation of Dazzle Points.

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Dazzle Points can be earned from various channels, such as qualifying spending on orders - with 1 Dazzle Point granted for every $100 spent (excluding any returns, refunds, and shipping expenses). Special opportunities also exist for members to secure extra Dazzle Points from various contests, promotions and more throughout the year. Stay connected, engaged, take part, and expedite your journey to reach the next tier faster.

Status Period
Once you reaches the required Dazzle Points for a tier, you can enjoy the associated benefits until the end of the following year.

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For example, if you were to achieve “Signature” status in March 2024 by earning 50 required Dazzle Points, you would maintain “Signature” status for the remainder of 2024 and through all of 2025.

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Dazzle Points continue to accumulate even after reaching a tier, which allows you to progress to higher tiers and access even better awards.

 

Qualifying spending and Dazzle Points will expire and will be reset to zero at the end of each calendar year. If the first order qualifies for a higher tier, members can immediately enjoy the upgraded benefits.

Access to Concierge Service
Say goodbye to sizing stress! Our revolutionary concierge service streamlines the entire costume journey. Let us handle the details, so you can focus on the art of dance.

 

For more information on how it works, click on “Concierge Service” at the top of the page

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On-Time Delivery Protection
Experience reliability with our commitment to punctual deliveries because we understand its importance. In a rare event of delay, you’ll be compensated!

 

Learn more about this unique policy under “On-Time Protection” at the top of the page.

 

Flexible Ship Date Discount
Waiting has never been this rewarding! Enjoy an exclusive discount as a token of our appreciation for your patience and flexibility.

 

Year-End Rebate Rewards
Celebrate your loyalty with an End of Year Rebate Credit. This credit will be applicable to your future purchases, providing you with added value, making every purchase a step towards more savings and dance costume satisfaction.

 

Unique Sizes Fee
We acknowledge and celebrate the diversity of body types, ensuring that everyone feels included and comfortable in our costumes. If your dancer falls outside of our sizing chart, we will special make one for you with a small surcharge.

 

Free Shipping
Enjoy complimentary shipping on all qualifying orders, making your shopping experience with us even more delightful.

 

Generous Return Windows
If the costume doesn’t meet your expectations, rest assured that you have between 30-45 days to return it for a full refund.

 

Return Payment Method
For Essential members, returns are effortlessly issued as store credit, ensuring you have the flexibility to choose your next favorite costume. Even better, higher-tier members enjoy returns directly back to their original payment method, providing you with the ultimate convenience and a swift resolution process.

 

Early Access to New Collection
Gain access to an exclusive preview of our new collections before the public launch, providing you with the advantage to preorder and be first to experience our latest offerings.

Priority Handling for Custom Orders
Need a custom costume for your ballet production or competition team? Top-tier members gain priority handling for early production time slots, ensuring your bespoke orders receive the attention they deserve.

 

Embroidery on Leotard Purchases
Elevate your studio’s brand with our Leotard Embroidery Service. Our upcoming leotard line offers quality uniforms with the option to expertly embroider your studio logos directly onto the leotards. Let your dancewear reflect the distinctive identity of your studio.

 

Duoversary Gift
A special custom gift to celebrate your journey with us on your duoversary, thanking you for your loyalty.

 

Dedicated Account Manager
Indulge in a personalized experience with a Dedicated Account Manager. While our concierge service already provides distinctive convenience, having your own personal account manager takes it a step further.

 

Enjoy the ease of direct communication with someone who understands your preferences and requirements, making your experience seamless and efficient.